Return & Refund Policy

At Dafa Rose, every product undergoes a thorough quality inspection before it is packed and shipped. We strive to ensure that you receive your order in perfect condition.

Returns

We accept returns only for size-related issues.

• Returns for reasons other than size (including change of mind, color preference, or style preference) are not accepted.

• Since each item is quality-checked before dispatch, returns for quality concerns will only be considered if the product received is damaged or incorrect.

Size Exchange

If you need a different size, you may request a size exchange within 7 days of receiving your order.

Please note:

• A ₹100 size exchange fee will be charged to cover return shipping and handling.

• The product must be unused, unwashed, with all original tags attached, and in its original packaging.

• Products that show signs of use, damage, or missing tags will not be eligible for exchange.

• Size exchanges are subject to the availability of the requested size.

Refunds

As we perform strict quality checks before shipping, refunds are not provided for size-related returns or exchanges.

Refunds will only be processed if:

• You receive the wrong product, or

• You receive a product that is damaged during transit and the issue is verified by our team.

If a refund is approved, it will be processed to the original payment method within 5–7 business days after approval.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the product and packaging

Our team will review your request and provide an appropriate resolution.

Contact Us

For any return, exchange, or refund-related queries, please contact our customer support team with your order details. We will be happy to assist you.