Shipping policy

Shipping Policy

Last Updated: July 17, 2026

Thank you for shopping with Dafa Rose. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Every order undergoes a quality inspection before dispatch to ensure you receive your product in excellent condition.

  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).

Delivery Timelines

Estimated delivery times are as follows:

Location Estimated Delivery Time
Metro Cities 2–5 business days
Tier 2 Cities 3–6 business days
Tier 3 Cities & Towns 4–8 business days
Remote & Rural Areas 5–10 business days

Delivery timelines are estimates and may vary depending on the courier partner, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.

  • Any promotional offers for free shipping will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking link or tracking number via email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard procedures. If a delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Dafa Rose is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Adverse weather conditions

  • Public holidays

  • Natural disasters

  • Courier service disruptions

  • Other circumstances beyond our control

We appreciate your patience in such situations.

Damaged or Lost Shipments

If your package arrives damaged or you believe your shipment has been lost in transit, please contact our customer support team as soon as possible with your order number. We will coordinate with the courier partner to resolve the issue.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team using the contact details available on our website.